Frequently Asked Questions
You can find Sullivans USA’s products in major retail stores like JoAnn Fabrics; wholesale distributors like Notions Marketing and Checker Distributors; online stores such as Amazon.com, Walmart.com, Nancy’s Notions, and MyNotions.com. Plus you can ask for us by name at your favorite local sewing and quilting store.
If you are a distributor or wholesaler and would like to sell Sullivans products, please fill out our online Registration Form or contact us at 800-862-8586 (toll-free) to begin the setup process.
Our business hours are Monday through Friday from 8:00 am to 4:30 pm CST. Sullivans USA, Inc. is NOT open to the general public. For assistance with any of our products or questions, you can call us toll-free at 800-862-8586 or fill out our contact form.
We are a full line manufacturer producing items such as: Embroidery Floss & Thread, Furniture, Zippers, Aerosols, Cutting Mats, Sewing Needles, Yarn, Rulers, Scissors, Tables, and much more! Visit our Catalog page to view our current products.
Sullivans USA does not sell to the consumer market. If you have a business and are interested in setting up a wholesale account, please fill out the Registration Form or call us toll-free at 800-862-8586.
Sullivans USA Inc. will replace any missing or defective parts within 30 days of purchase. If you are outside of the 30 day period, replacement parts are available for purchase. To place your order, call us at 800-862-8586 (toll-free) or 630-435-1530. We accept Visa and Mastercard. Replacement part orders typically take 5-7 business days to process and ship.