Replacement Parts Request Form

If you have parts of a table that are damaged or missing, you may request replacement parts for your table with this form. If it has been within 30 days of the purchase of the table, then replacement parts are covered under warranty and the customer will not be charged for shipping. To send the parts at no charge, you must provide a copy of the order confirmation or receipt to verify the date of purchase. If it has been more than 30 days, the customer will be charged for parts plus shipping. To ensure that you receive the correct parts, please provide the exact part letter and/or number in the field provided on this form as parts are non-returnable and non-refundable.

If you are unsure of which table you have or do not know the part letter and/or number of the part you need, please use the Hobby Tables section on our website. Click on the table that matches yours and once on the product page, download the table instructions which include a parts list. If the table does not have a parts list, then please contact us and we will do our best to assist you.  

Please allow us 24 hours during the business week to respond, and 72 hours if the form is submitted during weekend hours to respond. We will follow up on your request and call for payment or if more information is required. If you have any trouble with the form or have any questions, please contact us at sullivans@sullivansusa.net.